PRIVACY NOTICE
1. INTRODUCTION
This privacy notice or policy (the “Policy“) is intended to inform you of the privacy policy practices of the Singapore Safety Driving Centre Ltd (UEN 198303427W) (“we“, “us“, the “Company” or “SSDC”).
Please read this Policy carefully and should you have any questions on how we manage, protect or process your personal data, please do not hesitate to contact our Data Protection Officer at the contact details set out below.
By accessing or using the Services, you are deemed to have consented to the terms of this Privacy Policy and our Terms of Use as amended from time to time, and this Policy supersedes any other agreement that we might have with you concerning the use of your personal data.
If you do not consent to this Policy, you should not access and use the Services. Certain features of the Services may require the provision of your personal data, and where you do not provide such requested data, we may not be able to provide you with any or all of the Services.
You undertake to keep your account details secure and confidential and that no person other than yourself shall have access or knowledge of your account details. You shall not disclose your account details to any other person. Unauthorised access and use of the Channels by any third party through your account may result in suspension or termination of your account.
2. SCOPE
This Policy explains how we collect, use, disclose or process your personal data through your interactions with certain services, such as: (i) this website, https://ssdcl.com.sg/, (the “Sites”); (ii) any official social media channels created by us on any social media platforms (the “Channels”); (iii) all associated service offerings, and (iv) all other services, systems, servers, software and applications provided or operated by us, our affiliates, the Government of Singapore or our service providers (collectively, the “Services”).
Personal data includes any information relating to an identified or identifiable natural person. It does not include data that cannot be linked to an individual (such as anonymised data).
Individuals who access or use the Services, including but not limited to those who voluntarily provide personal data to us are covered by this Policy.
3. SSDC PRIVACY PRINCIPLES
Your privacy matters to us. SSDC is an “organisation” or “data controller” in relation to the personal data collected from you for the purposes of providing driving lessons to you, for its own purposes and other such associated service offerings. To the extent that SSDC is required to collect, use, disclose or process your personal data on behalf of the Government of Singapore or other third parties, SSDC is a “data intermediary” or “data processor”.
We follow certain privacy principles to the extent necessary to comply with the Personal Data Protection Act 2012 of Singapore (“PDPA”) and other applicable data protection laws, including but not limited to:
4. PURPOSE FOR COLLECTION, USE, DISCLOSURE & PROCESSING OF PERSONAL DATA
We may collect, use, disclose or process your personal data for any or all of the following purposes:
We may further rely on the legitimate interest exception (or other similar exceptions under applicable laws) to collect, use and disclose personal data for purposes including but not limited to:
It may be necessary for you to provide us with your personal data in connection with the opening of or continuation of any user or membership accounts and the establishment or continuation of facilities or provision or continuation of any of our Services. Failure to supply such personal data may result in our inability to open or continue accounts or establish or continue facilities or provide our Services to you.
In some cases, the parties which we use to process personal data on our behalf are based outside Singapore, and their processing of your personal data will involve a transfer of such data outside Singapore. We will only share the minimal amount of personal data necessary for the purpose of processing and, where possible, we will share the personal data in an anonymised form. Please contact us if you would like further information about the specific mechanism used by us when transferring your personal data out of Singapore (if any).
5. WHAT KIND OF PERSONAL DATA DO WE COLLECT?
The types of personal data that we collect and share depend on the nature of the Services you seek from us. It includes but is not limited to:
We may also collect your personal data to create aggregated, de-identified or other anonymous data for other purposes such as research and development purposes. Some of the information that we collect will not personally identify you but will instead track your use of our website so that we can better understand how our Sites and Channels are used by you or other users to enhance and improve your experience in accessing the Services. This information can be obtained through the use of cookies.
6. IMPORTANT CONTROLS EMPLOYED BY SSDC FOR PROTECTION OF PERSONAL DATA
Personal data in our possession and under our control shall be kept confidential and private. To the extent necessary under the PDPA, we implement reasonable technical and organisational measures to prevent the loss, misuse or alteration of your personal data.
We have designed policies and procedures in accordance with the PDPA to protect both your confidentiality and the security of your personal data.
Our Sites and Channels may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy notices. When you leave our Sites and Channels, we encourage you to read the privacy notice of every website you visit.
7. SHARING YOUR PERSONAL DATA WITH THIRD PARTIES AND INTERNATIONAL TRANSFERS
SSDC may share your personal data to the certain third parties for certain purposes as set out in Paragraph 4 above. Where any third parties processes your personal data either on our behalf or otherwise may be located in a different country from the point of collection of your personal data we do so only in compliance with the PDPA.
Where your personal data must be shared with third parties in circumstances that are not reasonably contemplated within the normal course of our dealings with you, we would first seek your consent unless the disclosure:
8. CERTAIN RIGHTS IN RELATION TO YOUR PERSONAL DATA
To the extent permitted under the PDPA, you may ascertain whether the information we hold about you is accurate and current, and you may also access and correct your personal data. The procedure to do so is set out as follows:
(a) Right to access and/or to correction of personal data. Any right to request to access to or correct your personal data (with sufficient particulars) held by us by must be made in person at our Service Counter or notified to us in writing at [email protected].
(b) Withdrawal of consent to use your personal data. Should you wish to withdraw your consent to our use of your personal data, please stop using the Services immediately and notify us in writing at [email protected] to inform us that you wish for us to stop collecting, using or sharing your personal data and we will process your request within a reasonable time.
9. RETENTION, ADMINISTRATION & MANAGEMENT OF PERSONAL DATA
We will take reasonable efforts to ensure that your personal data is accurate and complete, based on the information that you have provided us with. Please ensure that all information provided to us is up to date and keep us informed of any relevant changes.
We value your privacy and have security arrangements to ensure that your personal data is adequately protected and secured. We will also put in place measures such that your personal data in our possession or under our control is securely destroyed within seven (7) years from the date on which the Personal Data was collected, as soon as it is reasonable to assume that: (i) the purpose for which that personal data was collected is no longer being served by the retention of such personal data; and (ii) retention is no longer necessary for any other legal or business purposes. Otherwise, personal data collected by us is generally only retained for as long as it is reasonably necessary for the purpose for which the data provided and we may destroy or delete any information or personal data provided by you thereafter, unless required by law, regulation or other business or audit requirements.
10. CONTACT US
If you have any complaint or feedback regarding about how we handle or process your personal data, please contact us with sufficient particulars and details in writing to:
Attention: Data Protection Officer
E-mail address: [email protected]
Mailing Address: 2 Woodlands Industrial Park E4, Singapore 757387
11. UPDATES ON PRIVACY NOTICE
As part of our efforts to ensure that we properly manage, protect and process your personal data, we will be reviewing our policies, procedures and processes and may update, at our absolute discretion, the terms of this Policy from time to time. Any revised Policy will be posted on our Sites and can be accessed at https://ssdcl.com.sg/privacy-notice
You are encouraged to visit our Sites to access this Policy from time to time to ensure that you are well informed of our latest policy.
Updated on 29 July 2024